• A test weight tells us how much breastmilk baby got at one breastfeeding session. Baby is weighed before and after latching and we calculate the difference in those weights. Babies often eat slightly different amounts at different feedings. The test weight tells us how much milk was transferred at that feeding.

• Test weights can only be done with highly sensitive, highly accurate scales like the Professional Scale (Tanita BD-815U), which is sensitive to 2 grams. Test weights are typically included in postpartum in-home consults for mothers who wish to latch baby. The IBCLC will do test weights during an in-home consult with the same Professional Scale that is available for rent.

Rental cost includes doorstep delivery and pick up by Flow Lactation within our service area in Charlottesville & Crozet. If you live outside of the service area, we can meet you at the edge of the service area (see "What if I live outside the Flow Lactation Service Area?").

We can meet you within the service area for drop off and pick up.

• North of Charlottesville: meet at Target in Charlottesville

• South of Charlottesville: meet at Wegman's in Charlottesville

• East of Charlottesville: meet at Martha Jefferson Hospital in Charlottesville

• West of Crozet: meet at Harris Teeter in Crozet

• Scale rental alone does not include a professional Care Plan. Please work with your IBCLC or pediatrician to understand your baby's weight trends and adjust your feeding plan as needed.

• In-home consults with Flow Lactation include a test weight with the Professional Scale. Both In-home consults and Virtual Consults include a Care Plan and 1 week of follow-up by email. Scale rental may be recommended by your lactation consultant (IBCLC) or pediatrician as part of an evidence-based feeding plan.

• It's important to know if your baby is meeting these normal growth milestones:

• Birth to 4 days old: baby loses up to 7% of birthweight but not more

• By 5 days old: baby has started gaining weight

• By 14 days old: baby is back to birthweight

• From 2–12 weeks old: baby gains approximately 4–7oz. per week (or more if catching up from initial slow weight gain)

• Baby continues to grow along their own growth curve on the World Health Organization growth charts

• If any of these are not met, it's important to meet with an IBCLC and/or discuss with your pediatrician. Consults with Flow Lactation include a care report sent to your pediatrician.

Your IBCLC can make a recommendation during a consult, or you can contact us. Each family's feeding goal and plan are unique.

Complete the Scale Rental Request Form. We will respond within 24 hours with availability and will email you an invoice, payable online. Rental is finalized when the Scale Rental Request Form and payment have been received.

No, typically insurance will not reimburse for scale rentals. Payment is required before renting.

Please contact us with any specific instructions regarding parking, or if the scale will be somewhere other than by the front door. Please secure any outdoor pets during the pick-up and drop-off times.

Each family's needs and preferences are different. Typically the scales are only needed for about 1 month.

• Please contact us to request an earlier pick up. We will try to accommodate your request. We cannot refund you for a partial rental.

• If you want to extend your rental, please contact us. You can request an additional week (Professional Scale) or an additional month (Standard Scale). If no one else has reserved the scale you're welcome to extend your rental.

Please keep the scale on a flat, stable surface where it cannot be dropped or jumped on. Keep the scale away from older children, toys, and pets. If the scale is returned damaged you will be charged for the cost of the repair. If the scale is too damaged to repair, you will be charged the purchase price.

• Please keep your regular well-baby visits as scheduled. Use of a newborn scale is not intended to replace a well-baby visit.

• If your pediatrician would like to keep a close watch on baby's growth and has suggested extra weight checks, it may be possible to track the weight from home and save you trips to your provider. Please discuss your situation with your provider.

Yes and yes. Equipment is sanitized before and after use with Lysol or Clorox wipes. You are welcome to use a blanket between the scale and your baby — just press the "zero" button after you lay the blanket on the scale so that you subtract the weight of the blanket from your measurement. We calibrate the scales according to manufacturer recommendations.